Guide to Equinet Features
Sharing an Appointment SMS with a contact
Equinet Support > Guide to Equinet Features > Appointments
To send an appointment notification to contacts via SMS, follow the steps below:

  1. Go to the menu
  2. Click on "Schedule"
  3. Select the appointment for which you wish to send an SMS notification
  4. Click on the blue "SMS" button
  5. Select the contact(s) you want to send the SMS to.
  6. An SMS with pre-filled information based on the appointment details will pop up. You can add or amend any information in the SMS before you send it (like date or time).
  7. Click on send

Tip: You can send an SMS when you book the appointment and again when you want to send a reminder (eg the night before). Please keep in mind that this is a manual process, as opposed to email notifications, which are automated.

Please also ensure that the contact has a mobile number added to their profile so that an SMS can be sent.
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